Terms of Service

Last updated: 15 February 2026

These are the terms for songful.com. By placing an order, you agree to them. They're written in plain English and are intentionally short.

1. Who We Are

Songful Ltd (Company No. 15129242) is registered in England and Wales at 7, Bell Yard, London, WC2A 2JR. Email: [email protected].

2. What We Do

We create custom songs using automated AI music generation technology. You submit a brief through our website, our systems generate your song, and we deliver it digitally via a dedicated Song Page where you can stream and download it. We also offer complementary products and services.

3. Ordering and Payment

By placing an order, you confirm you are at least 18. A contract is formed when we confirm your order. Payment is processed by a third-party payment provider.

By placing an order, you expressly consent to us beginning work on your song immediately and acknowledge that you lose your statutory 14-day cancellation right under the Consumer Contracts Regulations 2013 once we begin creating your song.

4. Your Rights to the Song

Songful owns the copyright in your song under the Copyright, Designs and Patents Act 1988 (Section 9(3)). We grant you a personal, non-exclusive, non-transferable, worldwide licence to use the song for private, non-commercial purposes - playing it at home, at events, sharing the link with friends, posting on personal (non-monetised) social media.

You may not: sell, sublicense, or commercially exploit the song; upload it to Spotify, Apple Music, YouTube Music, or any streaming platform; use it in advertising, broadcasts, or commercial media; use it to train AI; or claim copyright ownership. We can revoke this licence if you breach these terms.

5. Refunds and Complaints

Under the Consumer Rights Act 2015, you have statutory rights to digital content that is of satisfactory quality, fit for purpose, and as described. Nothing in these terms takes those away.

If your song is faulty (corrupted, unplayable, or materially different from your Order Confirmation), contact [email protected]. We'll repair, replace, or refund you. If we can't fix it, you get a full refund.

Subjective dissatisfaction with the AI's creative choices (you don't like the style, tone, or melody) is not a fault - it doesn't entitle you to a refund, provided the song is technically sound and matches your brief.

6. Our Liability

We don't exclude or limit liability for: death or personal injury from our negligence; fraud; breach of your Consumer Rights Act 2015 statutory rights; or anything else that can't legally be excluded.

For everything else, our total liability to you is capped at the amount you paid for the specific song. We are not liable for indirect or consequential losses (lost profits, lost data, reputational damage, etc.).

AI-generated music may produce songs with similarities to existing works. We don't warrant complete originality or freedom from resemblance to other compositions.

7. Governing Law

These terms are governed by English law. UK customers: English courts have jurisdiction. Non-UK customers: disputes are resolved by individual arbitration under the LCIA in London. Class actions are waived to the maximum extent permitted. Either party may use small claims court. Nothing overrides your mandatory consumer rights.

8. Everything Else

We may update these terms from time to time. We'll post the updated version on our website. Continued use of the service after changes constitutes acceptance. If any provision is found unenforceable, it will be severed and the remainder of these terms will remain in full force and effect. Sections on IP, liability, and governing law survive termination of your account.